IntegrateCloud automatically shares data between Zendesk and JIRA to save you time. Easily customize field mapping between both to fit your workflow.
Fully Customizable
Seamless Integration
Increase Productivity
Easily escalate any Zendesk ticket to a JIRA issue. When ticket information or issue status is changed, those updates are instantly synced into the other system.
Data automation is seamless, instant, and exactly the way you want it
Create new JIRA issues from within Zendesk with just a few clicks.
Link an existing Zendesk ticket to one or multiple JIRA issues.
Notifications sync to the comments log within both JIRA and Zendesk.
From the Atlassian Marketplace
"IntegrateCloud solution for connecting JIRA and Zendesk is the way to go. The team at IntegrateCloud all are very responsive and worked with us closely to meet all our requirements. We are live with the integration and it's working for us nicely!"
Benjamin Baghdadi
"We too looked at several different solutions for integrating Jira On Demand and Zendesk, and IntegrateCloud was the most comprehensive solution available. The Zendesk team actually recommeded that we use them for what we needed."
Barbara Scarlette
"IntegrateCloud was just what we were looking for as we are using JIRA on-premise and wanted to sync escalated tickets from Zendesk ... If you're running Zendesk and JIRA in your organization, I'd highly recommend looking at IntegrateCloud as a means of easily tracking tickets across the two systems."
Brian Fitzpatrick
"IntegrateCloud was one of the best fit to fulfill our business requirements, Zendesk & JIRA integration works great for us. Even the service and support was extremely satisfying during the implementation phase; though we had some glitches during field mapping and data migration, the support and fix was much swifter than expected. I would certainly recommend to try IntegrateCloud, as this is one of the best possible solution available for integration."
Vinay K
"This tool has made our days so much more efficient. A business is always talking about scaling and this tool makes it happen. We have saved much time with the quality of data we receive with this integration. Sending tickets from Zendesk to JIRA is so much more effective."
Nipul Roy
with instant, bidirectional syncing between Zendesk and JIRA